Reference

Legal Terms That Work for You

ab71 operates under terms designed to be clear and fair — no buried clauses, no surprises. Access to our platform depends on your local law and eligible regions, so read these terms carefully before opening an account.

Account EligibilityJurisdiction ConditionsUser RightsData HandlingContact Paths
ab71 Legal Terms That Work for You
REACH OUR TEAM

Contact Us About Legal Matters

If you have a question about your rights, account status, or how our terms apply to your situation, our support team handles legal and account queries directly. Reach out through any of the channels below and we'll respond with the relevant policy detail.

Team online

Live Chat

Start a live chat session from your account dashboard. Our team handles legal and account queries and can escalate to a senior agent for policy-specific questions.

Email Support

Send your legal or account query to our support address. Include your registered account details so we can locate your record and respond accurately.

Help Centre

Our help centre covers common legal questions — account eligibility, jurisdiction conditions, data requests, and how to raise a formal complaint if needed.

ACCOUNT SECURITY

How We Protect Your Account and Data

Security and transparency are built into how we run every account. From the moment you register, your data is handled under a clear retention policy and you retain the right to request changes or deletion at any time.

Data Handling

We collect only the information needed to operate your account — name, contact details, and payment method records including bKash or Nagad transaction references. We do not sell your data to third parties.

Cookie Policy

We use session and analytics cookies to keep your login active across devices and to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Every account is protected by OTP verification on login. If you access ab71 from a new device or browser, a one-time code is sent to your registered mobile number before the session opens.

Data Requests

You have the right to request a copy of the data we hold on your account, or to ask for corrections. Submit a request through live chat or email and we will respond within the timeframe required by applicable law.

Common Legal Questions Answered

These are the questions we hear most often about our terms, your rights, and how we handle accounts in Bangladesh.

You must be of legal age in your jurisdiction and accessing the platform from a region where it is lawful to do so. Eligibility depends on your local law; we do not confirm legality on your behalf.

If your account is suspended, any balance in your account wallet is held pending review. We will contact you via your registered details to explain the next steps and the verification required.

Yes. Submit a data access request through live chat or email with your account details. We will provide a summary of the data we hold within the timeframe required under applicable law.

Contact our support team and request account closure with data deletion. We will process the request after confirming your identity and settling any outstanding account balance, including Nagad or Rocket withdrawals.

We update our terms when needed and post the revised version on this page. Continuing to use the platform after an update means you accept the new terms. Check this page periodically for the current version.

Start with our live chat or email support. If your issue is not resolved, ask to escalate to a senior team member. We aim to acknowledge formal complaints promptly and provide a substantive response.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.